Bronze Series

This is the support page for the Air-Con Bronze Series mini split line. Here you will find information pertaining to common issues with the Bronze Series units.

Upper Left: Indoor units for 9-18k. Upper Right: Indoor unit for 24k.

Outdoor Models

• A13CH4H4G09
• A13CH4H4G12
• A13CH4H4G18
• A13CH4H4G24

Indoor Models

• A13EM4H4G09
• A13EM4H4G12
• A13EM4H4G18
• A13EM4H4G24

Error Codes

The error codes are displayed on the indoor unit's display board. Specifically, the display board's temperature indicator. All error codes are the same among all of the Bronze Series units.

• Error DF
• Error E1
• Error E2
• Error E3
• Error E4
• Error E5
• Error E6
• Error E7
• Error E8

Troubleshooting

In this section you will find troubleshooting help that is not associated with an error code. Under each category you will find a link to a troubleshootng flowchart you can click to view.

• Indoor Fan Motor Troubleshooting
• Compressor Troubleshooting
• General Troubleshooting

Warranty Information

Each Bronze Series unit has a warranty of 1 years for parts and 5 years for the compressor. If you need more information, please visit the Air-Con Warranty Information page.