Air-Con Multi Split

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As we transition to the more efficient 22-21 SEER Multi Splits, please pardon our dust as we rebuild this wiki page to reflect our new units. All information on the 16 SEER units are now under the Legacy Support menu. Thank you.


This is the support page for the 22-21 SEER Air-Con Multi Split line. If you're looking for our 16 SEER models please visit the Air-Con Multi Split 16 SEER page.

Tri-Zone Multi Split

Indoor Units (Wall Mount Type)

Indoor Units (Cassette Type)

Indoor Units (Ducted Type)

Indoor Units (Floor & Ceiling Type)

Outdoor Units

Possible Combinations

These are the recommended indoor-outdoor unit combinations.

Zones Outdoor Unit Indoor Units Indoor Units Indoor Units Indoor Units Indoor Units Indoor Units Indoor Units Indoor Units
Dual Zone A16CM4H4R18 A16EM4H4R09 A16EM4H4R09 A16EM4H4R18
A16EM4H4R09 A16EM4H4R12
Tri Zone A16CM4H4R24 A16EM4H4R09 A16EM4H4R09 A16EM4H4R12 A16EM4H4R09 A16EM4H4R18
A16EM4H4R09 A16EM4H4R09 A16EM4H4R12 A16EM4H4R12
A16EM4H4R09
Quad Zone
  • A16CM4H4R36
  • A16CM4H4R39
A16EM4H4R09 A16EM4H4R12 A16EM4H4R12 A16EM4H4R09 A16EM4H4R18
A16EM4H4R09 A16EM4H4R12 A16EM4H4R12 A16EM4H4R09 A16EM4H4R18
A16EM4H4R09 A16EM4H4R12 A16EM4H4R09 A16EM4H4R18
A16EM4H4R09
Quint Zone A16CM4H4R42 A16EM4H4R09 A16EM4H4R12 A16EM4H4R09 A16EM4H4R09 A16EM4H4R09 A16EM4H4R12 A16EM4H4R18 A16EM4H4R09
A16EM4H4R09 A16EM4H4R12 A16EM4H4R09 A16EM4H4R09 A16EM4H4R09 A16EM4H4R12 A16EM4H4R18 A16EM4H4R12
A16EM4H4R09 A16EM4H4R12 A16EM4H4R12 A16EM4H4R12 A16EM4H4R09 A16EM4H4R12 A16EM4H4R12 A16EM4H4R18
A16EM4H4R09 A16EM4H4R12 A16EM4H4R18 A16EM4H4R12 A16EM4H4R12 A16EM4H4R09
A16EM4H4R09
  • Note: Each indoor unit combination is viewed as a column.
  • Note: Both quad zone outdoor units are capable of the same combinations but make your judgement on the correct one to use based on room size.
  • Note: There are more possible combinations than those listed above. Please use proper capacity judgment when making multi-split combinations.

Error Codes

Error Code Error Description
U8 Zero Cross Detection Circuit Malfunction (Indoor Unit)

Document Downloads

Warranty Information

Each Multi Split unit set has a warranty of 1 year for parts and 5 years for the compressor. If you need more information, please visit the Air-Con Warranty Policy page.