Warranty Policy - Revision history

ACINT at 15:01, 30 September 2024

2024-09-30T15:01:50Z

ACINT at 13:57, 30 September 2024

2024-09-30T13:57:40Z

ACINT at 13:55, 30 September 2024

2024-09-30T13:55:32Z

ACINT at 15:58, 5 August 2024

2024-08-05T15:58:30Z

ACINT at 17:32, 16 July 2024

2024-07-16T17:32:17Z

ACINT at 13:47, 15 July 2024

2024-07-15T13:47:47Z

ACINT at 13:47, 15 July 2024

2024-07-15T13:47:00Z

ACINT at 21:21, 30 November 2023

2023-11-30T21:21:52Z

ACINT at 18:37, 11 October 2023

2023-10-11T18:37:42Z

ACINT at 17:36, 2 June 2023

2023-06-02T17:36:21Z

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 |}
-* Warranties for some products have been extended as of the last change to the warranty policy. Warranty extensions affect concerned products with an invoice date on or after November 1st, 2017
+<nowiki>*</nowiki>Standard Warranty with Registration is applicable to units that are registered within 90 days of the invoice date. Failure to register within the 90 days will result in the product(s) having a reduced Factory Warranty of 1 year parts and 5 year compressor warranties. No Exceptions. '''The factory warranty is void if a non-certified contractor or DIY person installs the unit.''' Restrictions apply, please see full list below. Please register at portal.airconintwarranty.com
-The factory warranty is valid from the date of the seller’s invoice date. '''In order for the product to receive the full factory warranty as outlined above, the unit(s) must be registered within 90 days of the invoice date. Failure to register within 90 days will result in the product(s) having a reduced factory warranty of 1-year parts and 5 years compressor. No exceptions.''' You can register your unit at [http://register.airconintwarranty.com/]. The warranty registration is valid only if the installing certified technician’s license number is included.
+<nowiki>**</nowiki>Warranty Law Jurisdiction States warranty is applicable to units installed in states where warranty cannot be conditioned on registration as prohibited by law. Registration is not required to receive warranty benefits. Registration does not extend warranty benefit years. '''Installation invoice documentation is required to redeem warranty benefits. The factory warranty is void if a non-certified contractor or DIY person installs the unit. Restrictions apply, please see full list below.'''
-'''ADDENDUM FOR THE STATE OF FLORIDA:'''
+Applicable for installations & purchases July 1, 2024 onward for Florida Residents.<nowiki>***</nowiki> Any other customers within states with existing express and implied warranty laws need to follow local law guidelines.
 # All factory warranties will be voided if:
 ## The product is not properly installed and operated.
@@ Line 85: / Line 67: @@
 ## Damages caused by the incorrect and improper comprehension of instructions provided by Air-Con International’s manuals. In particular in reference to the specifications, applications, installations, use, maintenance of the products and equipment.
 ## Damages due to failure to comply with codes, standards, ordinances and specifications of the governmental and industry institutions.
 '''FACTORY WARRANTY DISCLAIMER:''' <br />
-Equipment installation must be performed by a CERTIFIED AIR CONDITIONING TECHNICIAN. Failure to comply will automatically void any warranty on the equipment or product. Air-Con International, Inc. is not responsible for any personal injury or any other damages caused or related to the incorrect installation of the equipment or the installation by a non-certified technician.
+The factory warranty only includes the replacement of the parts and the compressor unless Air-Con International, Inc. determines otherwise. Air-Con International, Inc. is not responsible for any shipping and handling charges of warranty claim parts or compressors. WARRANTY DOES NOT COVER WHOLE UNIT REPLACEMENT. Equipment installation must be performed by a CERTIFIED AIR CONDITIONING TECHNICIAN. Failure to comply will automatically void any warranty on the equipment or product. Air-Con International, Inc. is not responsible for any personal injury or any other damages caused or related to the incorrect installation of the equipment or the installation by a non-certified technician. The new Florida law clearly states that a certified HVAC technician needs to complete the installation in order for any warranty to be valid.
 '''PRODUCT INSPECTION:''' <br />
 Do not sign for a shipped unit until you have thoroughly inspected the products for any damage. Any and all dents should be noted on the delivery receipt. Damaged products should not be accepted. You will receive a new product if you reject a damaged shipment. By signing the delivery receipt, you accept the shipment is in good condition and free from damage. Shipper is not responsible for shipments that are not signed for as damaged upon arrival.
 No returns will be accepted for transportation damages to the equipment like dents and broken parts, if Air-Con International, Inc is not notified within 7 days of receiving the equipment.
 '''FACTORY WARRANTY SUPPORT:''' <br />
-The manufacturer is only responsible to provide factory warranty. The manufacturer will only communicate with the installing technician or a service technician to determine if the product has a factory defect. The seller is fully responsible for the sale and any end-user claims should be done to the seller.
+The manufacturer is only responsible for providing FACTORY WARRANTY. The manufacturer will only communicate with the installing technician or a service technician to determine if the product has a factory defect. The seller is fully responsible for the sale and any end-user claims should be done to the seller.
 '''ELECTRICAL PARTS:''' <br />
-Any electrical parts given to an end user or technician as part of a claim is not subject to warranty.
+Any electrical parts given to an end user or technician as part of a claim is not subject to warranty. '''Electrical parts purchased are not returnable and have NO warranty'''.
 '''PRODUCT RETURNS:''' <br />
-All product returns are subject to a restocking fee of 20% within the first 15 days. Any returns after 15 days of the invoice date will no be refunded. In the event of a product return all products must return in their original packaging, unopened. When returning a product do not modify any of the original pieces. This includes breaking any plastic, removing copper or otherwise returning the product different from when you received it.
+All product returns are subject to a restocking fee of 20% within the first 15 days. Any returns after 15 days of the invoice date will not be refunded. In the event of a product return all products must return in their original packaging, unopened. When returning a product do not modify any of the original pieces. This includes breaking any plastic, removing copper or otherwise returning the product different from when you received it.
-'''MANUFACTURER WARRANTY REGISTRATION:''' <br />
+'''WARRANTY ON PRODUCTS FOR COMMERCIAL APPLICATIONS:''' <br />
-You can send the Registration Form with a copy of the seller’s original invoice to keep in our records in case you require a factory warranty.
+In addendum to the above, units being used for commercial applications are waived from registration. At the same time, units used in commercial applications automatically default to the base factory warranty of 1 year parts and 5 years compressor.
 You can write to our office at:
@@ Line 122: / Line 113: @@
 Fax: 954-771-1418 <br />
-Revised: July 15th, 2024
+Revised: October 1st, 2024
-''The factory warranty policy is subject to changes at anytime by the manufacturer.''
+<nowiki>***</nowiki>'''Florida HVAC Registration Law July 1, 2024''': Following the passage of Florida House Bill CS/HB 481 Building Construction Regulations and System Warranties, CS/HB 1203 and Florida Senate Bill SB 1242 Registrations and Transfers of Heating, Ventilation, and Air-Conditioning System Manufacturer Warranties and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con's current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law. Important note: the new law affects registration and unit ownership transfer but does NOT dictate Air-Con International’s warranty policy.

@@ Line 18: / Line 18: @@
 ! Compressor
 |-
-| Ductless Mini Splits
+| Ductless Mini-Splits
 | 5
 | 7
 | 5
 | 7
 |-
 |}
 * Warranties for some products have been extended as of the last change to the warranty policy. Warranty extensions affect concerned products with an invoice date on or after November 1st, 2017

@@ Line 1: / Line 1: @@
 Warranty Policy
 {| class="wikitable"
-! Unit
-! Parts Warranty
+! scope="col" colspan="2" | Standard Warranty with Registration*
-! Compressor Warranty
+! scope="col" colspan="2" | Warranty Law Jurisdiction States**
 |-
-| SD Premium Series
+! Unit Type
-| 10 Years
+! Parts
-| 10 Years
+! Compressor
-|-
+! Parts
-| Sky Split Series
+! Compressor
 |-
-| Sky Pro Series
+| Ductless Mini Splits
-| 5 Years
+| 5
-| 7 Years
+| 7
 |-
 |}
 * Warranties for some products have been extended as of the last change to the warranty policy. Warranty extensions affect concerned products with an invoice date on or after November 1st, 2017

@@ Line 1: / Line 1: @@
 Warranty Policy
 * Air-Con International, Inc. warrants all the “Air-Con” products we sell to our customers are free of factory defects.
-* The Manufacturers warranty for the “Air-Con” products are as follows:
+* The Manufacturers warranty for registered “Air-Con” products are as follows:
 {| class="wikitable"
@@ Line 112: / Line 115: @@
 '''ADDENDUM FOR THE STATE OF FLORIDA:'''
-Following the passage of Florida House Bill HB 481 ''Building Construction Regulations and System Warranties'' and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con's current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law.
+* Following the passage of Florida House Bill CS/HB 481 Building Construction Regulations and System Warranties, CS/HB 1203 and Florida Senate Bill SB 1242 Registrations and Transfers of Heating, Ventilation, and Air-Conditioning System Manufacturer Warranties and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con’s current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law.
 For more details please visit a summary of the law provided by the State of Florida [https://www.flsenate.gov/Session/Bill/2024/481/?Tab=Analyses here].

@@ Line 112: / Line 112: @@
 '''ADDENDUM FOR THE STATE OF FLORIDA:'''
-Following the passage of Florida House Bill CS/HB 1203 and Florida Senate Bill SB 1242 ''Registrations and Transfers of Heating, Ventilation, and Air-Conditioning System Manufacturer Warranties'' and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con's current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law.
+Following the passage of Florida House Bill HB 481 ''Building Construction Regulations and System Warranties'' and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con's current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law.
-For more details please visit a summary of the law provided by the State of Florida [https://www.flsenate.gov/Session/Bill/2023/1203/Analyses/h1203c.COM.PDF here].
+For more details please visit a summary of the law provided by the State of Florida [https://www.flsenate.gov/Session/Bill/2024/481/?Tab=Analyses here].

← Older revision		Revision as of 13:47, 15 July 2024
Line 109:		Line 109:

	The factory warranty is valid from the date of the seller’s invoice date. '''In order for the product to receive the full factory warranty as outlined above, the unit(s) must be registered within 90 days of the invoice date. Failure to register within 90 days will result in the product(s) having a reduced factory warranty of 1-year parts and 5 years compressor. No exceptions.''' You can register your unit at [http://register.airconintwarranty.com/]. The warranty registration is valid only if the installing certified technician’s license number is included.		The factory warranty is valid from the date of the seller’s invoice date. '''In order for the product to receive the full factory warranty as outlined above, the unit(s) must be registered within 90 days of the invoice date. Failure to register within 90 days will result in the product(s) having a reduced factory warranty of 1-year parts and 5 years compressor. No exceptions.''' You can register your unit at [http://register.airconintwarranty.com/]. The warranty registration is valid only if the installing certified technician’s license number is included.
		+
		+	ADDENDUM FOR THE STATE OF FLORIDA:
		+
		+	Following the passage of Florida House Bill CS/HB 1203 and Florida Senate Bill SB 1242 ''Registrations and Transfers of Heating, Ventilation, and Air-Conditioning System Manufacturer Warranties'' and signed into law May 29th, 2024, residents of the State of Florida are no longer required to register their HVAC products to receive the full manufacturer warranties provided the HVAC is installed by a Florida licensed HVAC contractor. The law is effective for all HVAC products installed on or after July 1st, 2024. Air-Con's current 90 day registration period enables products installed on or after April 1st, 2024 to be grandfathered into the new law.
		+
		+	For more details please visit a summary of the law provided by the State of Florida [https://www.flsenate.gov/Session/Bill/2023/1203/Analyses/h1203c.COM.PDF here].
		+
		+

	'''WARRANTY ON PRODUCTS FOR COMMERCIAL APPLICATIONS:''' <br />		'''WARRANTY ON PRODUCTS FOR COMMERCIAL APPLICATIONS:''' <br />

@@ Line 25: / Line 25: @@
 |-
 | Mini Split Inverter (Blue Series 3)
 | 5 Years
 | 7 Years
@@ Line 157: / Line 161: @@
 Fax: 954-771-1418 <br />
-Revised: January 12, 2023
+Revised: June 2nd, 2023
 ''The factory warranty policy is subject to changes at anytime by the manufacturer.''